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  • Introduction
  • Our Community
  • Our Aspirations
  • Our Action Plans
  • Maps & Links

  • Introduction

    Hilltop Green Valley Lake

    In 2016, the communities embarked on a new community planning process. Three public workshops, open to any community resident, or business, or property owner, addressed strengths and weaknesses of the communities, the communities’ values, and what the communities aspire to be in the future. Participants brainstormed areas of focus and actions to help the communities move forward to achieve its aspirations.

    In October 2017, the results were released for public review as a draft communities plan. In response to public comments, the plans were renamed Communities Action Guides. This name change along with other revisions that resulted from the public review are incorporated in the 2018 Draft Communities Action Guide.

    The results are presented as the Draft Communities Action Guide through this webpage, including the additional tabs above.

    The final format of the Communities Action Guide will be web-based. The PDF version of the Draft Communities Action Guide (linked below) is provided as a courtesy for simplifying public review, but may not be available once the online version of the plan is finalized.

    2018 Revised Draft Communities Action Guide

    2017 Public Review Draft

    2007 Community Plan Policy Matrix

    To enable residents to better understand how the County addressed the existing Community Plan goals and policies in the County Policy Plan and elsewhere, the County created a Policy Matrix that lists each goal and policy from the current Community Plan and where it will be addressed in the future.

    Policy Matrix for your community’s 2007 Community Plan


    • The Draft 2018 Communities Action Guide for Public Review

      You may use the feedback form on this page to submit your comments online — look to the left or scroll down to the bottom depending on your device.

      In addition, you may e-mail comments to CommunityPlans@lus.sbcounty.gov or submit written comments by mail to:

      County of San Bernardino
      Land Use Services Department
      385 N. Arrowhead Ave., 1st Floor
      San Bernardino, CA 92415-0187

      This Draft Communities Action Guide was created by the communities members who attended workshops, provided comments online or sent in written comments. It is written in the words of those participating in the public engagement process. Therefore, the communities’ action guide retains the voice and future image of the communities presented by the communities members participating in the public engagement process.

      The final format of the Communities Action Guide will be web-based. The PDF version of the Draft Communities Action Guide is provided as a courtesy for simplifying public review, but may not be available once the online version of the plan is finalized.

    • How to Use This Communities Action Guide

      Purpose and Approach

      Overall, the Communities Action Guides are a framework for communities to create the future character and independent identity, as identified in the workshops with communities values and aspirations, through completion of a communities action plan. As stated at the communities workshops, the new Communities Action Guides replace any existing 2007/2013 Community Plans, with a greater focus on community self-reliance, grass-roots action, and implementation. Goals, policies, land use, and infrastructure decisions are addressed in the Policy Plan of the Countywide Plan. The County Development Code will still regulate zoning and land development.

      The Communities Action Guide is strategic in nature and provides clear Focus Statements and Action Statements identified by the communities that led to creation of an Action Plan that can be implemented at the grass-roots level within each of the communities. Some actions may require assistance by a County department, but the communities will take the lead in moving the action forward, identifying funding or scheduling meetings or requesting information from specific County departments.

      A detailed implementation plan and training module will be set up by the County to guide communities in identifying Champions, setting up Action Teams, contacting County departments and answering questions. In addition, the County’s role will be clarified. This information will be included on the website for easy reference by communities.

      Plan Organization

      The Communities Action Guide is organized into three main sections, the communities’ Values, communities’ Aspirations, and Action Plans.

      VALUES – Those shared assets, principles, standards, mores and in the judgement of the communities, what is important to the lives of its residents and businesses. (Identified in Workshop #1 and reviewed and finalized in Workshop #2)

      Communities Values are listed under the Our Community tab.

      ASPIRATIONS– A written narrative illustrating the communities’ desired look and function once the Communities Action Guide is fully implemented. This is a long-term view of 10 to 20 years. It is written as if the communities’ desired changes have already occurred. (Identified in Workshop #1 and reviewed and finalized in Workshop #2)

      Communities Aspirations are listed under the Our Aspirations tab.

      ACTION PLANS– The action plans consist of:

      • Focus Statements, which provide general direction towards realizing the Communities’ aspirations and help organize the plan. (Identified in Workshop #2 and reviewed and finalized in Workshop #3)
      • Action Statements, which are measurable statements providing critical information on the program, initiative or project to complete. (Identified in Workshop #2 and reviewed and finalized in Workshop #3)
      • Action Plan Matrices, which provide general sets of action steps necessary to implement each action statement, identify those that would initiate and champion the action statement, provide a general timeline for implementation and identify resources for additional assistance. (Created to support and guide the Community’s identified Focus and Action Statements)

      The Focus Statements and Action Statements of the guide are not prioritized. It is up to the communities to select the three to five priority Action Statements that they wish to begin implementing. The related Action Plans for each Action Statement provide guidance on the actions and timeline that may be necessary to implement the Action Statement. The Champions and Action Teams should review the Action Statement, Benchmark, and Action Steps. They may even hold a public meeting to get additional input before starting implementation of a specific Action Statement. Changes may be made as new input is received.

      Action Plans are listed under the Our Action Plans tab.

      The Action Guide as a Living Document

      The Communities Action Guides and the Countywide Plan are designed to be web-based and therefore will be easily updated. The Communities Action Guide is intended to be championed and implemented by the Communities. The Focus Statements and Action Statement within the guide were created through public engagement workshops by community participants.

      The guide is meant as a way to organize activities and provide overall direction to move the Communitiesorward. The plan should never be considered to be written in stone, but should be malleable as the needs of the Communities continue to change. Focus Statements and Action Statements should be changed and amended as Action Statements are completed or new priorities take their place.

      The Communities should consider reviewing its guide annually to celebrate what was accomplished and make changes to the guide, as necessary, to ensure it is a relevant work plan. Communities should report back to the County as they complete actions to ensure their online guide is updated with success stories included on their website and to ensure their Action Plans are updated reflecting completed actions. As communities complete their Action Plans, the County will determine when to revisit the communities to expand or modify their Action Plans.

    • Relationship to the Countywide Vision and Countywide Plan

      Relationship to Countywide Vision

      The Community Action Guide’s values and goals are specific to each community. However, they are consistent with, build on, and contribute to the Countywide Vision.

      Relationship to Countywide Plan

      In 2010, the San Bernardino County Board of Supervisors set out to establish a vision for the future of the county as a whole, and subsequently adopted a Countywide Vision in 2011 after two years of input from the communities and the county’s 24 cities and towns. Following the adoption of the Countywide Vision, which calls for the creation of a “complete county”, the Board adopted the County paradigm and job statements in 2012.

      In 2015, the County of San Bernardino launched an effort to go further than any county or city has ever gone with a general plan by creating a web-based comprehensive “complete county” plan. General plans are almost always strictly rule books for guiding development and growth. The County’s General Plan, last updated in 2007, will go well beyond a traditional general plan to become a comprehensive Countywide Plan that complements and informs the Countywide Vision by taking into account all services—not just land-use planning—provided by County Government, and the unique values and priorities of each unincorporated community.

      The Countywide Plan serves as a guide for County decision-making, financial planning, and communications. Its web-based format provides a wealth of easily accessible data on how the County operates, and allow independent research using County data and information.

      The Countywide Plan includes:

      • A County Policy Plan, which serves in part as the County’s General Plan for the unincorporated areas and also provides guidance for regional county services. The Policy Plan establishes goals and policies for the entire county as well as specific sub regions and communities.
      • A County Business Plan, which contains governance policies and operational metrics that outline the County’s approach to providing municipal and regional services.
      • A Regional Issues Forum, which is an online resource for sharing information and resources related to issues confronting the entire county.
      • A Community Planning Continuum of 35 Community Action Guides, which articulates what is important to each Community; sets out an Action Plan based on community input, and for the most part, would be implemented by the community; and provides a Community Profile. Links will also be provided for maps, goals, and policies in the Countywide Plan.

    • Where Did the Goals, Policies, and Land Use Map for My Community’s Plan Go?

      The existing Community Plan content was used in the development of the Communities Action Guide and Policy Plan of the Countywide Plan. Goals and policies from the existing community plan, as well as proposed land use changes discussed during the communities workshops, were considered for inclusion in the County Policy Plan and Land Use Map, components of the Countywide Plan. The Land Use Map will be adopted as part of the County Policy Plan. The content of the Communities Action Guide focuses on those actions identified by the communities that the community members are willing to take to make desired changes to their communities. The County Policy Plan and the Community Action Guides will be web-based, with adoption of the Countywide Plan in 2019.

      To enable residents to better understand how the County addressed the existing Community Plan goals and policies in the County Policy Plan and elsewhere, the County created a Policy Matrix that lists each goal and policy from the current Community Plan and where it will be addressed in the future:

      • Policy Plan: the location for updated goals and policies that apply to unincorporated areas
      • Implementation Plan: the location for actions to be undertaken by the County to implement the Countywide Plan (to be released in 2019)
      • Community Action Guide: the location for actions to be undertaken by community members, in coordination with the County
      • Development Code: detailed standards or regulations that are already addressed in the Development Code or can be considered in the upcoming Development Code update
      • Other: those issues, goals, policies, or actions that have already been accomplished, are outdated, or are no longer a community priority

      Click here to download a Policy Matrix for your community’s 2007 Community Plan

      Click here to visit the webpage for the County Policy Plan

    • What is the Community Development Toolkit?

      The County of San Bernardino Land Use Services Department is creating an online Community Development Toolkit to expand the action topics and guidance on implementation as well as ideas for future amendments or additions to the Communities Action Guide.





  • Our Community

      Hilltop

    • Who We Are

      The Hilltop communities consist of several mountaintop communities where residents enjoy a tranquil, small-town lifestyle while supporting additional economic development opportunities that will capitalize on the natural environment, attract visitors, and provide entertainment for residents. Residents and business owners support a thriving destination village for outdoor activities during all four seasons, while strongly seeking preservation and enhancement of the unique mountain environment. Residents are actively involved in local and regional affairs and activities and regularly participate in community and social organizations that enhance the well-being of the communities. Of primary focus is the attraction of full-time families to the area by providing high-quality education and employment opportunities.

      Strengths and Opportunities

      Community workshops were conducted in each community as part of the engagement process. In addition, input was gathered through the Countywide Plan website. As part of the process, participants defined the strengths of and opportunities for their community. The word cloud below was created using the input provided during the Strengths, Opportunities, Values and Aspirations exercises and served as part of the base information utilized to develop the Focus and Action Statements of the Community Action Guide. The word cloud quickly informed participants of key issues and focus areas that could be addressed in the guide. The more a word or phrase was articulated, the larger the word appears in the cloud. The full results of the strengths, weaknesses, opportunities and threats gathered as a part of the engagement process is found in the Community Profile.

      Hilltop Word Cloud

    • Community Values

      The Values are those shared assets, principles, standards, mores, and in the judgement of the community, what is important in the lives of its residents and businesses. A community’s values are an important consideration in shaping its aspirations, focus and actions.

       

      Family and Community Focus

      Hilltop communities residents value family and community, where neighbors know each other and look out for one another, and are actively involved in various community and social organizations.


      Natural Mountain Environment

      Hilltop communities residents value the small-town character and the natural environment, including habitat, wildlife, air quality, clean air, and the tranquility of the mountains.


      Recreation and Outdoor Activities

      Hilltop communities residents value recreation and outdoor activities, including skiing, snow play, sledding, hiking, and other activities that encourage tourism and allow for active lifestyles.


      Positive Locals and Tourists Relationships

      Hilltop communities residents value and support tourism and the economic contribution tourists make to local businesses and services, including maintaining the necessary infrastructure, services, businesses, and activities to support tourism.

    • Community Profile

      The community profile is a summary of the social, cultural, economic, and historic dimensions of Hilltop. It presents data collected through secondary sources to inform future actions. The profile, together with future studies and information gathered from residents highlights essential facets and “tell the story” of the Hilltop Communities.

      2018 Revised Draft Communities Profile

      2017 Public Review Draft Communities Profile




  • Our Aspirations

    Hilltop Workshop#1

    The Aspirations Statement is a written narrative illustrating the community’s desired look and function once the Community Focus Statements and Action Statements are fully implemented. This is a long term view of 10 to 20 years. The Aspirations Statement serves as a foundation for developing Community Focus Statements and Action Statements.


    • 1. Protected Natural Environment

      The communities continue to protect, enhance, and enjoy the natural environment. Marketing and educational materials are prepared to inform residents and tourists of the variety of opportunities to enjoy the natural environment and the importance of environmental protection.


    • 2. Safe and Thriving Communities That Attract Families

      Our communities are safe, with high quality education and employment opportunities that attract full-time families to the area. Residents and business owners support programs and improvements that foster a sustainable, thriving, and active community, including improved education, home-based businesses, marketing the area for tourism, and added infrastructure to support these activities. The communities also partner with the San Bernardino County Fire and Sheriff’s departments to identify safety concerns and implement solutions.


    • 3. Thriving Destination Village

      Residents work to make Running Springs a thriving destination village for outdoor activities during all seasons. The provision of recreation amenities and programming for all ages and abilities is a primary focus. The communities work together to provide recreational activities and infrastructure, such as hiking/biking/walking trails and sledding and snow play areas, and to attract ecotourism businesses that complement protection of the natural environment.


    • 4. Maintained Involvement in Local and Regional Affairs

      Residents of the Hilltop communities are actively involved in local and regional affairs and activities. Involvement in community and social organizations that enhance the well-being of the communities is a primary focus. Residents continue to seek opportunities for collaboration with government agencies to express the communities’ needs and wants and to ensure the Hilltop communities are being considered in the decision-making process.




  • Our Action Plans

    Action Plans

    2018 Revised Draft Action Plans

    2017 Public Review Draft Action Plans

    The Action Plans consist of:

          • Focus Statements, which provide general direction towards realizing the Community’s aspirations and help organize the plan. (Identified in Workshop #2 and reviewed and finalized in Workshop #3)
          • Action Statements, which are measurable statements providing critical information on the program, initiative or project to complete. (Identified in Workshop #2 and reviewed and finalized in Workshop #3)
          • Action Plan Matrices, which provide general sets of action steps necessary to implement each action statement, identify those that would initiate and champion the action statement, provide a general timeline for implementation and identify resources for additional assistance. (Created to support and guide the Community’s identified Focus and Action Statements)

    Focus Statements and Action Statements

    Each Focus Statement is listed below. The Action Statements display under the corresponding Focus Statement. Expanded discussions of each Action Statement are included in the compiled Action Plans, linked at the top of this page.

    The Focus Statements and Action Statements of the plan are not written with a prioritization. It is up to the community to select the priority action statements that they wish to begin implementing. The related action plans for each Action Statement provide guidance on the actions and timeline that may be necessary to implement the Action Statement.

    Focus Statements


    • A. Provide economic development opportunities that capitalize on the natural environment, attract visitors, and provide entertainment for residents

      Action Statements

      A1. Establish a marketing strategy to promote the natural environment and associated activities to encourage the eco-tourism businesses (e.g. snow-related, parasailing, off-highway vehicle (OHV) trails, hiking, etc.).

      A2. Provide amenities to support visitors to the area such as parking, restrooms, seating areas, open space, trails connecting key nodes/activity centers, and a visitor information center/kiosks.

      A3. Coordinate with local businesses, community groups, and organizations to support an arts and theatre program with the potential for hosting an annual festival.


    • B. Reduce the impacts associated with seasonal visitors and tourist activities

      Action Statements

      B1. Provide dumpsters and signage that encourages proper disposal of trash in high-traffic visitor areas.

      B2. Investigate opportunities to establish designated sledding areas with parking to avoid visitors establishing undesignated sledding and parking areas.

      B3. Provide signage, maps, and other informational materials that identify trails and amenities.

      B4. Provide readily available programs and marketing materials that educate visitors on the natural environment and importance of its protection in order to foster responsible tourist behavior.

      B5: Advocate with the National Forest Service (NFS) to provide snow play/recreation areas and parking that does not impact the environment.

      B6. Establish a strategy/implementation plan for large events that proactively considers and responds to challenges associated with a large influx of visitors at one time.

      B7. Provide centralized parking with shuttles and pedestrian paths that connect key commercial recreational activity areas to reduce vehicle use and trips.


    • C. Improve mobility and reduce vehicle trips through the development of multi-purpose trails that connect key nodes/activity areas within and between the communities

      Action Statements

      C1. Construct trails for all users that connect neighborhoods with commercial/business areas and key activity areas, such as schools, parks, and community centers.

      C2. Identify opportunities to extend existing trails or modify existing trails to serve multiple uses.

      C3. Coordinate with the Rim of the World Recreation & Park District to implement the Active Transportation Plan.


    • D. Preserve the unique natural environment

      Action Statements

      D1. Coordinate with the local schools and other youth organizations to develop a program focused on educating children regarding the natural environment and its protection.

      D2. Establish a marketing campaign that promotes the mountain communities and educates visitors on the importance of protecting the natural environment.

      D3. Establish targeted clean-ups within less urbanized/forest areas at least two times per year.


    • E. Improve the appearance of the community

      Action Statements

      E1. Establish a compatible/unifying theme for downtown areas and businesses.

      E2. Encourage property owners to maintain and improve their properties (e.g., new paint, façade improvements, trash/debris clean-up).

      E3. Organize a community clean-up to be held at least two times a year.

      E4. Establish a social media campaign to solicit community involvement in preserving and enhancing the community.

      E5. Establish a façade and sign improvement program.


    • F. Provide a thriving and vibrant local small business environment

      Action Statements

      F1. Coordinate with the San Bernardino County Economic Development Agency (EDA) and Running Springs Area Chamber of Commerce to expand strategies to improve communications with business and develop Business Retention & Expansion (BR&E) program.

      F2. Establish a marketing plan with incentives to attract new businesses to the area.

      F3. Attract and retain permanent residents by developing and implementing a marketing campaign to highlight the values of mountain living for young families focusing on education, family values, community, natural environment, and activities.

      F4. Create a business appreciation program, including events, webinars, and awards.

      F5. Identify and develop entrepreneurial talent through a coaching program and entrepreneur training program, known as “Economic Gardening.”

      F6. Equip the local Chamber of Commerce to be a one stop shop for help with regulatory permits, financing sources, and serve as ombudsperson with local agencies.

      F7. Establish a marketing plan with incentives to encourage home-based businesses.


    • G. Provide quality educational opportunities at all levels

      Action Statements

      G1. Establish mountain-wide partnerships for joint use of existing Public School infrastructure with universities and junior colleges to provide expanded educational opportunities for residents.

      G2. Investigate the declining enrollment and quality of public schools in the mountain communities through community organizing and involvement (mountain-wide).


    • H. Improve public safety

      Action Statements

      H1. Establish a neighborhood watch program that can be implemented throughout the communities.

      H2. Encourage community members to participate in the Citizens on Patrol Program coordinated through the San Bernardino County Sheriff’s Department.

      H3. Partner with the San Bernardino County Sheriff’s Department, United States Forest Service, San Bernardino County Fire, local safety experts, insurance companies to educate property owners on securing homes and businesses to deter crime and make properties safe.


    Action Plan Matrices

    The Action Plan Matrix for each Action Statement listed above can be found in the compiled Action Plans, linked at the top of this page.

    How to Implement the Action Plans

    The Action Plans provide a general organization of the action steps necessary to implement each Action Statement. The Community may want to meet to identify the top three to five priority Action Statements to work on first. Some of these may be those actions that the community believes could be completed quickly and easily. Completion of one Action Statement will provide the community and local groups with the motivation to move forward with another Action Statement.

    Once an Action Statement is selected for implementation, the community identifies a Champion for that Action Statement to initiate activities, identify those responsible for carrying out action steps, identify and secure resources that will be required, and develop a timeline. The champion is not responsible for completing the action, but serves to facilitate and guide the Action Team. While suggested action steps are included in the guide, each community should develop more specific assignments based upon available community resources such as volunteers (e.g., individuals, businesses, property owners, etc.), community groups (e.g., chamber of commerce, non-profits, etc.) and organizations (e.g., scouts, community service districts, churches, schools, etc.). This step of planning for implementation is an important first step necessary to help ensure successful implementation.

    Potential resources are identified for each Action Statement. These may be guides on implementation, case studies of how other communities have implemented similar projects, sources of potential external funding, and organizations and agencies that can provide guidance and advice.

    A more detailed Implementation Plan will also be developed. The Implementation Plan will include information about how to inform the County about changes to your Community Action Guide. In addition, the County will want to know when work starts on an Action Statement and when each Action Statement is completed. It is important for the community to celebrate as actions are fulfilled.

    The Action Plans are Not Set in Stone

    The Action Plans are to be used to guide community actions and are not “set in stone”. Champions and Action Leaders are suggestions, but your community has a better idea of the best Champion for individual actions. The Action process is a general set of tasks that can be modified by the Champion, Action Leaders and/or Action Teams to best fit your community. The community should feel free to make changes and find alternatives for completing actions.

    The Community Development Toolkit

    San Bernardino County Land Use Services is in the process of creating an online Community Development Toolkit to expand the action topics and guidance on implementation as well as ideas for future amendments or additions to the Communities’ Action Guide.



  • Material in this section will be added as it is completed with community input. Click on each item for more information and a link to download the material.